How to request deletion
- Email info@aigentprop.com with the subject “AIgentProp Account Deletion Request.”
- Include the phone number or email address used for your AIgentProp Service Portal account.
- Complete the reasonable identity-verification step we send you. Do not email identity documents or account verification codes unless our support team specifically requests them through a secure process.
You may also start this request inside the AIgentProp Service Portal by opening Account Settings, selecting Account, and choosing Request Account Deletion.
What we delete
After we verify the request, we delete or deidentify data associated with the account, including:
- the service-provider account and contact profile;
- service area, availability, device sessions, and authentication identifiers;
- identity and professional-license documents submitted during provider registration; and
- task notes, task photos, and other provider-submitted content when deletion is permitted.
Timing and records we may retain
We process verified requests without unreasonable delay and within the period required by applicable law. Temporary backup copies may remain until they are overwritten through our normal backup cycle. We may retain limited transaction, completed-task, property-access, security, fraud-prevention, audit, tax, dispute, or legal records only for the period reasonably necessary for those purposes or required by law or a valid legal hold. Retained information is restricted to the applicable purpose and is not used to keep the deleted account active.
Other privacy requests
To request access, correction, or deletion of particular information without closing your account, email info@aigentprop.com with the subject “AIgentProp Privacy Request.” Additional information appears in our Privacy Policy.