1. Who is responsible
The property owner or property-management company identified on the listing is responsible for the property, leasing criteria, accommodations, application process, and final decision. AIgentProp provides the software and communications workflow used by that housing provider.
2. What this step does
The pre-application step collects information you choose to provide and may compare it with disclosed property information to organize the next step or flag an answer for human follow-up. It is not a rental application, credit report, criminal background check, guarantee of approval, or final denial. A response that does not align with a displayed property criterion must be reviewed by the responsible property manager before any consequential housing action.
3. Information and purpose
We may collect your name, contact details, preferred property, move-in timing, household size, self-reported lawful income and credit range, showing availability, communications, and information you submit for support or accommodation. Use only fields that are relevant to your inquiry; do not submit Social Security numbers, full payment-card numbers, medical records, or passwords in free-text messages.
The information is used to respond to your inquiry, coordinate with the property manager, organize a pre-application workflow, schedule a showing, prevent fraud, and maintain security and legal records. It may be disclosed to the responsible property manager and contracted providers that host data, send communications, support AI-assisted conversations, schedule showings, verify identity, or secure property access.
4. Fair housing and sensitive information
You are not required to disclose race, religion, sexual orientation, gender identity or expression, disability diagnosis, pregnancy, national origin, citizenship or immigration status, or another protected trait in this pre-application workflow. Such information must not be used to disadvantage you. Lawful sources of income, including applicable housing assistance, must be handled as required by state and local law. See our Fair Housing Policy.
5. Your choices and review rights
- Ask the property manager for its written rental criteria and any state- or city-required notice.
- Correct inaccurate self-reported information before submitting or contact the property manager afterward.
- Request meaningful human review or reconsideration of an automated workflow result.
- Request a reasonable accommodation or an accessible or non-biometric alternative where applicable.
- Exercise privacy rights described in the Privacy Policy.
6. Consumer reports and adverse action
If the property manager later orders a credit, eviction, criminal, rental-history, reference, score, or other consumer report, that is a separate step. You must receive the notices or authorizations required by applicable law. If a report influences a denial, higher deposit or rent, co-signer requirement, or other unfavorable action, the housing provider must provide any required adverse-action notice and dispute information.
7. Messages and identity verification
Requested SMS or email messages may be sent to coordinate your inquiry or showing. Message frequency varies; see the SMS Terms. A property manager may require identity verification for safe property access. Identity verification is not used by AIgentProp to decide rental eligibility; see the Identity Verification Notice before proceeding.
8. Contact
Contact the property manager shown on the listing for criteria, a decision, accommodation, or correction. For an AIgentProp privacy or automated-workflow question, email robinx@aigentprop.com with the property address or listing link.