1. Acceptance and authority
By creating an account, clicking to accept, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services for an organization, you represent that you have authority to bind it. You must be at least 18 and legally capable of entering a contract.
2. What AIgentProp provides
AIgentProp provides software for lead communications, pre-application information collection, scheduling, showing coordination, property access, service tasks, listing workflows, and related property-management operations. Features, availability, and third-party integrations may change.
Unless a separate signed agreement expressly says otherwise, AIgentProp is a software provider—not a landlord, property manager, real-estate broker, attorney, consumer reporting agency, or the decision maker for a rental application. AIgentProp does not provide legal advice, guarantee compliance, guarantee that a property will be rented, or guarantee any applicant outcome.
Owners using the portal are also subject to the Owner Portal Notice. A for-sale, flat-fee, broker-supported, or MLS-related service exists only when it is expressly offered for the property’s location and the owner accepts the applicable checkout terms and separate listing or brokerage agreement. Creating or accessing an account alone does not engage a broker, create an agency relationship, authorize an MLS listing, or guarantee publication, inquiries, rental, sale, price, savings, or timing.
3. Accounts and acceptable use
- Provide accurate account information and protect credentials, verification codes, devices, and access codes.
- Use the Services only for properties, data, communications, and decisions you are authorized to manage.
- Do not scrape, probe, disrupt, reverse engineer, introduce malicious code, evade access controls, or use another person’s credentials.
- Do not upload unlawful content, highly sensitive information that is unnecessary for the workflow, or data obtained without required notice or authority.
- Do not use the Services to harass, deceive, surveil unlawfully, send unlawful messages, or make discriminatory housing advertisements, recommendations, or decisions.
We may investigate misuse and suspend or restrict access when reasonably necessary to protect people, property, the Services, or legal compliance.
4. Fair housing and applicant decisions
Housing providers remain responsible for their listings, criteria, notices, accommodations, application order, consumer-report authorizations, individualized assessments, adverse-action notices, and final decisions. They must comply with federal, state, and local law and our Fair Housing Policy.
- Do not use a protected characteristic or a proxy for one to rank, steer, exclude, discourage, charge, or otherwise disadvantage a person.
- Count lawful sources of income consistently and handle housing vouchers, disability-related accommodations, and assistance animals as required by law.
- Do not ask about or use criminal, arrest, or eviction history before it is lawful, and never use a blanket exclusion where an individualized process is required.
- Provide meaningful human review and a way to correct material factual errors before relying on an automated output for a consequential housing action.
5. AI limitations
Automated output may be incomplete, outdated, or inaccurate. It may organize information or recommend a next workflow step, but it is not a substitute for professional judgment or a legally compliant housing review. Business users must verify material output before acting. Applicants may not be denied housing solely because of an AIgentProp output.
6. Communications
You may receive account, security, billing, showing, service-task, and other transactional communications. Telephone and SMS use is also governed by our SMS Terms. A person may revoke consent through the disclosed method. Customers are responsible for obtaining and documenting any consent required for communications they initiate through the Services, particularly marketing messages.
7. Orders, billing, renewal, and cancellation
Pricing, included usage, minimums, credits, fees, trial terms, renewal periods, and payment timing are stated in the applicable order or checkout screen. Except where the order or law says otherwise, recurring services renew for successive periods until canceled before the next renewal date. Usage already incurred and fees already earned are nonrefundable.
Auto-recharge is optional and must be affirmatively enabled. When enabled, you authorize the displayed payment method to be charged by the disclosed amount when the displayed balance threshold is reached. You may disable future auto-recharges in billing settings; disabling does not reverse a charge already initiated or eliminate amounts owed. Taxes and third-party charges may apply as disclosed.
8. Customer data and privacy
As between AIgentProp and a business customer, the customer retains its rights in data it submits. The customer grants AIgentProp the limited rights needed to operate, secure, support, and improve the contracted Services. Each party will comply with applicable privacy and security law. Our Privacy Policyexplains our public practices; a signed data-processing addendum controls customer data where applicable.
9. Intellectual property and feedback
AIgentProp and its licensors own the Services, software, designs, documentation, and related intellectual property. Subject to payment and compliance, we grant the customer a limited, nonexclusive, nontransferable, revocable right to use the Services during the applicable term. You grant us a perpetual, worldwide right to use voluntary feedback without restriction or payment, but not to identify you publicly without permission.
10. Third-party services
Integrations, identity checks, messaging, maps, payments, property-management systems, listing sites, and other third-party services are governed by their own terms and may change or become unavailable. AIgentProp is not responsible for a third party’s independent acts, content, availability, or policies, but this does not limit obligations that cannot lawfully be excluded.
11. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available.” AIgentProp disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, and any warranty arising from course of dealing or usage. We do not warrant uninterrupted or error-free operation, the accuracy of automated output, or a particular leasing, financial, safety, or compliance result.
12. Limitation of liability
To the maximum extent permitted by law, neither AIgentProp nor its suppliers will be liable for indirect, incidental, special, exemplary, consequential, or punitive damages, or for lost profits, revenue, goodwill, data, or business interruption. AIgentProp’s aggregate liability arising from the Services will not exceed the greater of $100 or the fees paid to AIgentProp for the affected Services during the 12 months before the event giving rise to the claim. These limits do not apply to liability that applicable law prohibits us from limiting.
13. Business-user indemnity
To the maximum extent permitted by law, a business customer will defend and indemnify AIgentProp from third-party claims arising from the customer’s properties, listings, criteria, housing decisions, communications, unlawful use of data, breach of these Terms, or violation of law, except to the extent caused by AIgentProp’s breach, gross negligence, or willful misconduct. This section does not apply to an individual consumer acting solely in a personal or household capacity where prohibited.
14. Suspension and termination
You may stop using the Services and may cancel a paid plan as stated in the applicable order. We may suspend or terminate access for material breach, nonpayment, security risk, unlawful use, or when necessary to protect the Services or others. Provisions that by nature should survive—including payment, ownership, disclaimers, liability limits, indemnity, and dispute terms—will survive.
15. Governing law and venue
These Terms are governed by Florida law, without regard to conflict-of-law rules. Unless a signed agreement or nonwaivable law requires otherwise, exclusive venue lies in the state or federal courts located in Hillsborough County, Florida. Mandatory consumer protections and small-claims rights are not waived.
16. Changes and contact
We may update these Terms prospectively. Material changes will receive reasonable notice when required. The version accepted for an order remains available in our records. Questions may be sent to robinx@aigentprop.com or AIgentProp LLC, 13371 N 56th St, Tampa, FL 33617.